Privacy
In order to ensure transparency and give you more control over your personal data, this Privacy Policy explains how Marka and our affiliates ("Marka", "we", "our", or "us") collect, use, disclose, protect, and retain personal data when you browse https://marka.social, create an account, connect social platforms, generate marketing content, approve or publish campaigns, purchase a subscription, contact us, or otherwise interact with us. "Personal data" means information that can be used, alone or together with other information, to identify a living person.
May 26, 2026
You are not legally obligated to provide personal data to us, and you confirm that providing personal data is at your own free will. Nothing in this Privacy Policy is intended to limit any statutory right, remedy, or means of enforcement available to you.
We may update this Privacy Policy from time to time. If we make significant changes to how we use personal data, we will notify you by posting a notice on the Website or by other appropriate means.
Some Website features may not work correctly, preferences may not be remembered, and we may be unable to analyze or secure the Website effectively.
We may be unable to respond, provide support, send updates, or maintain a business relationship with you.
We cannot create or secure your account, maintain your workspace, or provide the dashboard features.
We cannot scan your brand, create a Marketing Profile, generate relevant drafts, or use uploaded assets in requested creative work.
We cannot connect the provider account, display connected-account status, validate platform rules, sync analytics, or prepare approved publishing workflows.
We cannot create, review, schedule, publish, troubleshoot, or measure the requested campaign work.
We cannot process payment, provide paid features, issue invoices, manage credits, or perform the subscription agreement.
We may be unable to respond, establish a business relationship, or send requested or permitted marketing communications.
We may use the personal data described above to detect, prevent, investigate, and prosecute fraud, abuse, unauthorized access, security incidents, spam, platform-policy violations, or other illegal activity; to identify and repair errors; to conduct audits; to comply with applicable laws, investigations, court orders, regulator requests, law enforcement requests, and provider review obligations; and to exercise or defend legal claims.
We may anonymize, aggregate, or de-identify personal data so that it no longer identifies a specific person. We may use and disclose that anonymous or aggregated information without restriction, including to improve Marka, measure reliability, and understand product usage.
Marka uses Google and YouTube user data only to provide or improve user-facing Marka features, including authentication, connected account display, channel selection, draft preparation, validation, approval workflows, scheduling preparation, and approved upload-job execution when enabled. Marka does not sell Google user data, use it for targeted advertising or retargeting, use it for credit or lending decisions, create unrelated databases from it, broker or resell it, or use it to train generalized AI models.
Google user data is not shared with third parties except service providers necessary to operate the requested user-facing workflow, such as hosting, storage, security, and infrastructure providers, and only under appropriate confidentiality and data protection controls. Marka's use and transfer of Google user data follows the Google API Services User Data Policy, including the Limited Use requirements.
OAuth tokens and provider secrets are stored server-side and are designed to be encrypted at rest. Production token exchange requires a valid token encryption key. Secrets are not displayed in the user interface, support reports, screenshots, or tracked source files. Connected platform data is used only for the account, dashboard, draft, approval, scheduling, publishing, analytics, or support workflow requested by the user.
We use technical, organizational, and security measures designed to protect personal data, including authentication controls, server-side token handling, encryption-oriented token storage, role-based access, logging discipline, provider permission boundaries, and review gates before publishing. No security method is perfect, and we cannot guarantee that information will never be accessed, disclosed, altered, or destroyed without authorization.
We retain personal data for as long as needed to provide Marka, maintain accurate records, resolve support requests, comply with legal, tax, accounting, security, fraud-prevention, dispute-resolution, and provider audit obligations, and enforce our agreements. Google, YouTube, and other connected platform records are deleted or de-identified within 30 days after a verified deletion request is completed unless retention is required for security, fraud prevention, legal compliance, dispute resolution, or provider audit obligations. Cookie retention is described in our Cookies Policy.
Where we receive requests for information from law enforcement, regulators, or platform operators, we validate those requests before disclosing personal data where legally permitted.
We may transfer personal data to countries other than the country where you are located, including the United States, Israel, the European Economic Area, or other locations where we, our affiliates, service providers, or connected platforms operate. Where required, we use appropriate safeguards designed to protect personal data in connection with these transfers.
Depending on your location and applicable law, you may have rights to access, correct, delete, receive a copy of, restrict, object to, or withdraw consent for the processing of your personal data. You may also have the right to opt out of marketing communications and certain advertising-related sharing. We may need to verify your identity before fulfilling a request.
You can unsubscribe from marketing emails through the unsubscribe link where available, revoke connected platform permissions in the relevant provider account settings, and send privacy requests to info@marka.social.
Marka is not intended for children under 18, and we do not knowingly collect personal data from children under 18. If you are under 18, do not provide personal data without involvement of a parent or guardian. If we become aware that personal data was provided by a child in violation of applicable law, we may delete it. If you believe we may have such information, contact us at info@marka.social.
You may request deletion by emailing info@marka.social from the email address associated with your account or by following the instructions on our User Data Deletion page. Include the account email and the connected provider names you want removed, such as Meta, TikTok, YouTube, LinkedIn, X, Reddit, or Google. Do not send passwords, OAuth codes, access tokens, or private account values.
If your account is deleted, the account relationship and local Marka records tied to the verified request will be deleted or de-identified unless retention is required for legal, security, fraud-prevention, dispute-resolution, tax, accounting, or provider audit reasons. Content already published to third-party platforms may remain available on those platforms unless you remove it there or the platform removes it.
Marka enables interaction with third-party websites, APIs, mobile applications, platforms, and products that we do not own or control, including Google, YouTube, Meta, Facebook, Instagram, Threads, TikTok, LinkedIn, X, Reddit, payment providers, and AI generation providers. We are not responsible for the privacy practices, security practices, or content of third-party services. Review each third-party service's terms and privacy policy before using it.
We use log files and event records. These may include IP address, browser type, internet service provider, device information, operating system, date and time stamp, referring and exit pages, clicked pages, request paths, error details, provider status codes, and other information your browser, device, or connected workflow sends to us. We use this information to administer Marka, analyze trends, diagnose issues, protect security, and understand how users move through the Website and dashboard.
Marka may use analytics, diagnostics, and measurement tools to understand Website and dashboard usage, improve performance, measure campaigns, and diagnose errors. These tools may include Sentry for error and performance monitoring, and, where configured, Google Analytics, Google Signals, Meta pixels or SDKs, or similar advertising and measurement technologies. We may remove or add analytics tools over time.
You can limit analytics and advertising technologies through browser settings, device settings, cookie controls, industry opt-out tools, and provider-specific controls where available. Disabling these tools may affect analytics, preferences, security diagnostics, or some Website functionality.
California residents may have rights to know what categories of personal information we collect, use, disclose, sell, or share; request access to specific pieces of personal information; request deletion or correction; opt out of sale or sharing where applicable; limit use of sensitive personal information where applicable; and not be discriminated against for exercising privacy rights.
We do not sell personal information for money. Where advertising, analytics, or social media measurement tools are enabled, certain disclosures may be considered "sharing" under California privacy law. You may contact us to opt out of such sharing, and we will process the request in accordance with applicable law.
Do Not Track ("DNT") is a browser privacy preference. Because there is no single accepted standard for DNT, our response may depend on the browser signal and the technologies enabled on the Website. We will honor legally required opt-out preference signals where applicable.
If you are a California resident under 18 and a registered user, you may request removal of content or personal data you publicly posted. Removal may not ensure complete deletion where the content was copied, archived, cached, published on third-party platforms, or where law does not require removal.
If you have questions, concerns, complaints, or privacy requests, contact us at info@marka.social.